Refund Review
Because digital marketing, website development, SEO, and creative services involve planning and execution time, refunds are reviewed case by case.
Before Work Starts
If cancellation is requested before any project work, strategy, setup, or resource allocation begins, a refund may be considered after deducting applicable transaction charges.
After Work Starts
Once work has started, partial or full refunds are generally not available for completed stages, delivered work, strategy time, third-party costs, or approved milestones.
Third-Party Costs
Domain, hosting, advertising spends, paid tools, stock assets, plugins, and other third-party expenses are non-refundable once purchased or consumed.
Service Concerns
If you have concerns about service quality or delivery, contact us so we can review the issue and work toward a practical resolution.